why was i banned?

2010 Need for Speed World
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ryuu19
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Posts: 2
Joined: 28 Nov 2011, 06:26

why was i banned?

Post by ryuu19 »

i have been playing the game since beta days, and havent cheated i worked to my lvl of 40 by grinding through pursuits and buying speedboost through your site. i tried to sign in today and it stated that i was banned so i just want to find out why...kohryu18
honke
NFSUnlimited Staff
NFSUnlimited Staff
Posts: 263
Joined: 17 Oct 2010, 20:28
Location: nederland

Re: why was i banned?

Post by honke »

Not sure your on the right place here..
Or you banned here on nfsunlimited?
Or did you get a in game ban so you cant play anymore.
Also you cant buy speedboost here on nfsunlimited.
Anyway If you give me your driver name I can check the SpeedApi to check your account.
If you indeed got a in game ban you need to contact EA costumer support..
Because we can only ban players from or leaderboards not from the game..
ryuu19
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Posts: 2
Joined: 28 Nov 2011, 06:26

Re: why was i banned?

Post by ryuu19 »

hey Honke, thanks for the reply. I'm hoping this is, i was confused why i was banned so i just did searches on Google to see if it happened to anyone else and how to solve it. it may be a game ban because it wont let me log in, but i haven't played in about a month. the last time i was on was to just collect jewels then i logged off. my driver name/ID is Ryuu19, thank you for assisting me. if i need to contact EA support, how do i go about doing so?
honke
NFSUnlimited Staff
NFSUnlimited Staff
Posts: 263
Joined: 17 Oct 2010, 20:28
Location: nederland

Re: why was i banned?

Post by honke »

Hi Ryuu19, Your welcome.
And It indeed seems you got banned.
The player you searched for is currently not in our database
and we couldn't find 'RYUU19' in the SpeedAPI
If you really did not cheat you can contact costumer support here https://help.ea.com/home select:
Talk to a game advisor Level Up. Ask them the reason way you got banned.
And make sure you give them your driver name,
and use the email address were you made the nfs world account on to login.
further there is nothing more I can do for you.. Good luck.
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