Wohoo, the best RMA case ever!

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vellu
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Wohoo, the best RMA case ever!

Post by vellu »

Little over a month ago I rma'd an Asus EAH3870 graphics card (totally dud, pc didn't even start). I got the notice to pickup the replacement for it a few weeks back, but since it was on my older secondary machine I was in no hurry to pick it up. But I did today, and what do you know! The replacement card is not the same, but an EAH4870 card instead, wohoo!!

Anyone else had positive RMA experiences?
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The Replacement. Enlarge to see the text, but basically it says that the 3870 rma'd at 10.09.2009 has been replaced with a 4870 card at 16.10.2009. You can be sure I won't be complaining about the "lenghty" rma process this time.
The Replacement. Enlarge to see the text, but basically it says that the 3870 rma'd at 10.09.2009 has been replaced with a 4870 card at 16.10.2009. You can be sure I won't be complaining about the "lenghty" rma process this time.
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GT3x24x7
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Re: Wohoo, the best RMA case ever!

Post by GT3x24x7 »

Well admittedly I had to Google the acronym, but nevertheless I can safely say I've never had any trouble with the Rubber Makers Association.
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vellu
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Re: Wohoo, the best RMA case ever!

Post by vellu »

GT3x24x7 wrote:Well admittedly I had to Google the acronym, but nevertheless I can safely say I've never had any trouble with the Rubber Makers Association.
:lol: :lol: :lol:

"A Return Merchandise Authorization or Return Material Authorization (RMA) is a transaction whereby the recipient of a product arranges to return goods to the supplier to have the product repaired or replaced or in order to receive a refund or credit for another product from the same retailer or corporation."

Or in simpler terms: A warranty replacement.
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GT3x24x7
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Re: Wohoo, the best RMA case ever!

Post by GT3x24x7 »

Gotcha ;)
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PSZeTa
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Re: Wohoo, the best RMA case ever!

Post by PSZeTa »

Nice one! A proper upgrade through RMA is likely very rare, they probably ran out of 3870 cards? They could've given you a 4850 as well, so a 4870 is great.

I've read about troublesome RMA experiences with Asus, so that makes it even better.
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vellu
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Re: Wohoo, the best RMA case ever!

Post by vellu »

Yup, most likely the 3870 wasn't available anymore. Good of them to replace it with an "equal within a series" card, though the card actually is quite a ways better.
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Kaerar
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Re: Wohoo, the best RMA case ever!

Post by Kaerar »

vellu wrote:Yup, most likely the 3870 wasn't available anymore. Good of them to replace it with an "equal within a series" card, though the card actually is quite a ways better.
Actually closer to double the power of the 3870. Hence why I am not bothering Crossfiring my 4890 as a single 5870 is over double the 4890's performance.

EDIT: Oh bollocks' just realised this from Nov 09. Sorry about the necro...
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